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_948636 _aAlcaide, Juan Carlos |
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_aFidelizacion de Clientes _c Juan Carlos Alcaide |
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_a2a.ed _bed |
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_aMadrid _bESIC _c2015 |
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_a415pag _bIlustraciones _c24cm |
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| 504 | _aIncluye referencias bibliogrf̀icas pg̀ 411-415 | ||
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_22a.ed _a658.8343 _b AL346 |
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_936298 _aComportamiento del Consumidor |
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